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Job Locations US-NC-Morrisville
Lulu pioneered the sharing economy by providing free publishing tools so that everyone, everywhere, can share their knowledge and tell their story. Using cutting edge technology, we produce high quality eBooks and print-on-demand products via sustainable sourcing and environmentally conscious manufacturing practices. Our employees are committed to making our communities and the world a better place by providing unrivaled customer service to one author, one idea, one book at a time. It's part of our story. What's yours?    We’re currently recruiting for the position of Customer Voice Associate (temporary), a role where you respond to customer queries. This position is 40 hours per week with a start date of approximately beginning of August and going through December and possibly longer.   We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  
Job Locations US-NC-Morrisville
Creating is different for each of us. Creating something could mean starting a business, inventing a product, painting a picture, or cooking a meal. At Lulu, we believe in creating something that inspires you. In 2002 Red Hat co-founder, Bob Young, had a book he wanted to publish. After a less than stellar experience with both traditional publishing and vanity presses, Bob was inspired to create something new. Something unique. Something that would offer easier and more affordable, creator-controlled publishing. Something we like to call Lulu.com.   Since then, our mission hasn’t changed. Lulu continues to evolve into the premier free-to-use online self-publishing and print-on-demand company. Anyone with a book to print can create on Lulu without paying a penny upfront. That’s it. Simple and affordable, we help everyone create what is important to them. In a time when all voices need to be heard, we are ensuring there are no barriers.  Our employees are committed to making our communities and the world better, one book at a time! Does this inspire you? If so, please consider joining our team.   Lulu is seeking an Accounts Payable- Sr. Accountant to own all aspects of this key role on our Finance team. This role reports directly to the VP of Finance. Are you? - Self Starter: You are proactive and are able to work independently with little supervision. - Adaptable: You are comfortable in a fast-paced and often changing environment. - Good at balancing: This is a highly visible, high-touch role that comes with a lot of responsibilities. - An empathetic communicator: You are comfortable and excel at communicating in a thoughtful, direct and empathetic way with individuals across the organization.  - Exhibit Good Judgement. You listen attentively, read critically and turn this knowledge into well thought out decisions that are good for the business.    
Category
Accounting/Finance - All
Job Locations US-NC-Morrisville
Are you a creator? Do you want to support fellow creators?   Creating is different for each of us. Creating something could mean starting a business, inventing a product, painting a picture, or cooking a meal. At Lulu, we believe in creating something that inspires you. In 2002 Red Hat co-founder, Bob Young, had a book he wanted to publish. After a less than stellar experience with both traditional publishing and vanity presses, Bob was inspired to create something new. Something unique. Something that would offer easier and more affordable, creator-controlled publishing. Something we like to call Lulu.com.   Since then, our mission hasn’t changed. Lulu continues to evolve into the premier free-to-use online self-publishing and print-on-demand company. Anyone with a book to print can create on Lulu without paying a penny upfront. That’s it. Simple and affordable, we help everyone create what is important to them. In a time when all voices need to be heard, we are ensuring there are no barriers.  Our employees are committed to making our communities and the world better, one book at a time! Does this inspire you? If so, please consider joining our team.   Lulu is seeking a Client Experience Team Lead to steer our passionate group of client experience representatives! In this role, you will be responsible for building and maintaining a strong workforce, ensuring your team is working to solve client inquiries in a timely and effective manner. As Team lead, you will assume all escalation issues that arise and work with key stakeholders and clients directly to solve their problems. Are you? - Positive Leader: You lead with a growth mindset and focus on supporting your team to set them up for success  - Adaptable: You are comfortable in a fast-paced and often changing environment - Good at balancing: This is a highly visible, high-touch role that comes with a lot of responsibilities - An empathetic communicator: You are comfortable and excel at communicating in a thoughtful, direct and empathetic way - Collaborator: You are gifted at bringing everyone together to achieve a common goal
Category
Customer Support - All